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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. Itís an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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Investing in project management software


As I got the idea for this blog I thought a small cartoon strip would help convey the message much more clearly. My artistic skills however are sorely lacking and the Tenrox Web team is way too busy for me to dare ask for their help to develop a...
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Spend more time planning than reviewing


Managers often ask how much time should they spend appraising compared to planning for the...
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RightNow's Defense Contract


Bozeman, Montana-based RightNow Technologies has unveiled new "defense-ready hosting capabilities" designed to support both the Department of Defense and other civilian government and intelligence agencies, according to company officials, who add...
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Send Notes to your Evernote Notebook from Twitter


You can now take notes in Evernote directly from Twitter. You can also view what people are saving into Evernote through a simple...
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Build your very own seat at the strategy table


Everybody seems to be clamoring for a seat at the strategy table. It came up at the IxDA-SF talk on the Worth of Design, itís covered in an engaging post by Josh Porter of Bokardo, and the world according to Google says that 143,000 folks are...
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It's Performance Review Season Again


Itís that time of year when many businesses start doing their employee performance reviews. There was an interesting study done by the Society for Human Resource Management (SHRM) and the Ethics Resource Centre (ERC). Only 23% of HR professionals...
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Web Based Screencasting Apps - Create Screencast V


Web Screenasting tools help you create video recording of your desktop screen sans software like Camtasia Studio or Jing. They don't require installation and work across all...
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